Active Directory

Is the directory service of part of the Windows operating system. It provides central authentication and authorization services for Windows-based computers and connects various network directories.

Application management

Refers to the management of mobile applications, both in-house applications and commercial applications

Application performance management

Refers to monitoring servers, applications, and databases, besides web, virtualization, and cloud services. This feature helps IT administrators manage their resources effectively.

Array configuration

A hardware element that contains a large group of hard disk drives (HDDs), which is configured by setting parameters such as RAID model and cache allowance.

Asset management

A feature that provides IT comprehensive hardware and software details of the Windows/mac systems in the network.

Automated tiered storage

Refers to the automated data progression or demotion between different types of storage devices and media.


Is a method of accessing a computer program by bypassing security.


Is the process of copying data so that it can be recovered when a data loss happens.

Big data

Refers to the huge amount of unstructured and semi-structured data that a company creates.