Application management

Refers to the management of mobile applications, both in-house applications and commercial applications

Asset management

A feature that provides IT comprehensive hardware and software details of the Windows/mac systems in the network.


Bring Your Own Device or BYOD refers to employees bringing their own mobile devices, such as smart phones, laptops, and tablets, to the workplace and using them to do their work.

Client management tool

Refers to desktop management software that automates system administration and supports functions that would otherwise be handled manually.
Configuration management tools image client systems, track inventory, deploy configuration changes, enforce configuration standards, and assist with troubleshooting.

Desktop management

Involves the management of the entire desktop routine such as deploying patches, installing software applications, monitoring inventory, configuring policies, and troubleshooting.

Fault tolerance

Is the manner in which a system responds to hardware or software failure. It is the system’s ability to allow for failures or malfunctions, and this ability may be provided by software, hardware, or both. To handle faults gracefully, some computer systems have two or more duplicate systems.

File system virtualization

Is the process of integrating multiple file systems into one large virtual file system, so that users can access data objects through the virtual file system without being aware of underlying partitions.

File virtualization

Refers to the creation of an abstract layer between file servers and clients that access those file servers.


Is an intelligent network node whose hardware and software is designed to provide file services to client computers.

Operating system deployment

Operating System Deployment allows IT admin to create operating system images and deploy those images to target computers.