Is a way of managing traffic in a network by grouping similar types of traffic and treating each type as a class with its own level of service priority.
Refers to desktop management software that automates system administration and supports functions that would otherwise be handled manually.
Configuration management tools image client systems, track inventory, deploy configuration changes, enforce configuration standards, and assist with troubleshooting.
Refers to delivering hosted services over the Internet. The services are divided into Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS)
Refers to monitoring of the performance of physical and virtual servers, the resources they share, and the applications running on them.
Refers to monitoring servers and applications in private and public clouds. Cloud performance software helps identify instances where a particular application may require additional resources to prevent potential outages.
Is the set of security protocols, methodologies, and technologies that protect cloud resource availability and the data integrity in a cloud computing environment.
Is any resource that is provided over the Internet. Common cloud service resources include Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS).